Making the sale feels great—but until the money actually reaches your bank account, the sale isn't complete. In this episode, Jennie Bellinger sits down with Dee Bowden, a revenue recovery specialist and creator of the Collect the Cash brand. Dee shares the incredible story behind her work, including how she recovered $6 million in just 60 days for an IT company, only to discover shortly afterward that the company was shutting down. That experience eventually became part of her mission to help small business owners protect their cash flow and confidently collect the money they've earned. Dee explains why every unpaid invoice has a story and shares her relationship-driven approach to uncovering that story. Jennie and Dee discuss the mindset challenges that make entrepreneurs uncomfortable asking for payment, the systems businesses need to track money from sale to collection, and why problem-solving, customer service, gratitude, and relationships can often get you much further than confrontation.
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“The sale is not complete until the money's actually in the bank.” — Dee Bowden
Revenue Recovery Specialist | Creator of Collect the Cash
Dee has more than two decades of experience helping organizations improve cash flow and recover revenue from unpaid invoices. Her approach focuses on solving the problem behind the unpaid invoice while maintaining strong relationships with customers and accounts payable teams. Her work and story have also been featured in Forbes and Black Enterprise.
Dee's free guide provides five practical tips to make collecting payments easier, including guidance for making collection calls, invoicing correctly, and creating a tracking system.